Last Updated: 18/04/2024

Welcome to TheGeekopia! We aim to provide you with the best possible shopping experience, including seamless and reliable shipping services. Please take a moment to review our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within [6-13] business days (excluding weekends and holidays) after receiving payment confirmation.
• Orders with expedited shipping options may be processed and shipped on the same day if placed before [7PM] on a business day.

2. Shipping Rates and Delivery Estimates

• Shipping rates vary depending on the destination, weight, and dimensions of the package.
• Delivery estimates are provided during checkout and are based on the shipping method selected.
• While we make every effort to ensure timely delivery, please note that delivery times may vary due to carrier delays or unforeseen circumstances beyond our control.

3. Shipping Methods

• We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
• Customers can choose their preferred shipping method during checkout.

4. International Shipping

• We offer international shipping to select countries.
• International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. Customers are responsible for any additional charges incurred.

5. Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track your order using the provided tracking number on our website or the carrier’s website.

6. Shipping Restrictions

• Some items may be subject to shipping restrictions due to size, weight, or regulatory limitations.
• We do not ship to P.O. boxes or APO/FPO addresses.

7. Shipping Damage or Loss

• In the unlikely event that your order arrives damaged or is lost during transit, please contact our customer service team immediately.
• We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@thegeekopia.com or +44 74 9138 4101. Our customer service team is available to assist you during regular business hours.